Totally Reptiles

Totally reptiles has so much more than just an amazing selection of reptiles. They also have a great range of birds, fish, frogs and even scorpions. The staff were incredibly helpful and informative. Our visit allowed my son to achieve one of his life goals, which was to handle a snake. We are from New Zealand, so even seeing one in the flesh was a treat for him. I highly recommend checking out this most excellent place if you are in the neighbourhood.

Our son’s 10 month old Beardie boarded at Totally Reptiles for just under 3 weeks over school holidays in Sep/Oct 2023. A very big Thankyou to all the staff for the care provided, especially Nikita who sent a photo to reassure my son that his Beardie was ok and doing well. Highly recommended. We’ve booked him again for boarding for 2 weeks over these Xmas school holidays.

Purchased a ‘ female coastal carpet python’ from here that was apparently het for albino and het for Axanthic, got told it would grow up to be the size of a normal coastal carpet python because I wanted big snakes, 3 years on it is obviously not a coastal carpet as it is Darwin carpet python size, and it dropped sperm plugs which means it is a male, good customer service at the time but not what I paid for at all.

The staff are really knowledgeable, helpful, and friendly. Before getting my baby Macleay turtle I spoke to various staff members on different occasions and they had a wealth of information to share. They gave me a comprehensive list of everything I needed and even provided me basic info sheets about cycling my new aquarium, talked me though the whole process I’d need to take before bringing home the turtle, and educated me on how long the cycling process actually takes rather than just telling me to run the filter for 24hrs and hope for the best. This is much more than I can say for other aquarium or reptile stores who only care about making the sale and don’t educate you about what is actually needed for your new pet to have a long and happy life. Even though I had done plenty of research myself it was great that everyone there wanted to help as much as possible and make sure I knew what I was getting into, and that they cared about the fate of the turtle when he left their store, A few times I’ve been given a small discount “just take it for this $ instead, don’t worry about it” or “this is 3 kilos but I’ve charged you for 2” which is a nice little bonus too. They have a really great selection of reptiles and even some invertebrates like scorpions that I also keep, plus a massive selection of snakes and lizards, & everything you need to care for them, plus fish too. Their fish selection is smaller than other dedicated aquariums but they have everything you need. Often we just visit them for a chat and to admire all the beautiful creatures. Plus, it’s extra fun that the building is literally a castle.. makes it seem so special. Thanks heaps to everyone here who helped me with my new turtle who is absolutely thriving!

What a great reptile shop! First time snake owner here and the staff were so knowledgeable in all things reptiles and all the important things to tell a first time snake owner. They had such an array of animals from scorpions, to turtles and so much more. The conditions of the animals were the best I have seen, so healthy and the enclosures were so clean! I bought everything I needed from Total Reptiles and feel comfortable enough to call them if I have any questions or concerns as the staff were patient and made me feel so comfortable answering all my novice questions. Definitely will be visiting frequently 😁